0 Anonymous Asked: April 28, 2020In: Psychology Explain the methods of conflicts resolution. 0 1 Answer Voted Oldest Recent Best Answer admin Added an answer on July 6, 2020 at 4:57 pm Conflict resolution refers to the process geared toward reaching an agreement in a dispute, debate, or any other form of conflict between two or more parties. It can take different forms: Participants may negotiate and attempt to solve their problems to mutual satisfaction, they may withdraw from the situation and avoid interacting with each other, they may fight and try to dominate their counterpart, or they may yield and give in to their adversary’s position. Mutually Beneficial Goal: A common approach to ameliorate social conflict is to establish mutually beneficial goals. Such goals prompt the warring parties to work in close cooperation and help reduce feelings of group struggle. In a classical experiment Sherif and Sherif put two groups in a social situation which involved competition between the two parties. It was observed that very soon they developed feelings of animosity and competition. Things reached to a level where both parties raided each other’s camps to hurt and damage their prospects of attaining goal. In the next phase of the experiment both the warring parties were put in a situation which called for joint efforts to reach the goal. Since neither of them had sufficient resources to attain goal on their own, they were left with no alternative but to help each other to surmount problems faced by them. Not longer than before it was observed that members of both parties began trying to understand each other’s concerns. They started seeing members of the opposite group very often and appreciated each other’s approach to handle problems. Thus, by the end of the experiment both the groups had developed a better understanding of each other and there was a marked reduction in feeling of conflict. Compromise: Reaching a compromise between the two parties also leads to reduction of struggle. Compromise is a situation where no party stands to gain or lose anything. Thus it gradually leads to reduction in struggle. For example, when Gurjars in Rajasthan pressured the government for inclusion into scheduled tribes, the Meenas vehemently opposed their demand since they have been the biggest gainer in Rajasthan. This conflict led to open war between them and resulted in many casualties and bloodshed. Now that the location of both communities is such that they are found living side by side almost all over Rajasthan, they soon realised the futility of opposing each other. A compromise was struck between the two and an understanding was arrived at under which gujjars dropped their demand for inclusion into scheduled tribe but asked for a separate quota for themselves and Meenas agreed to support Gurjars demand. Thus under the new agreement both parties stood to gain or lose nothing at the cost of each other. Developing special norms: Conflict between two warring factions or groups may be reduced through the development of special norms. For example, in a game, the question of who will take first turn may be settled by leaving it to the umpire. Thus the bone of contention is removed and thereby the cause of conflict is removed. Psychologists have delineated social conditions, on the basis of studies, where conflict and struggle can be handled through developing special norms. According to them social conditions where both parties have the ability and will influence each other lend themselves to such interventions. This technique has reportedly been successfully used in a number of situations with different communities. Prosocial Behavior: By prosocial behaviour we mean behaviour that creates some kind of positive social influence among others. For example, giving charity, working for the welfare of others, helping others in distress are some of the forms of prosocial behaviour. Studies reveal that when members of a community engage in some kind of prosocial behaviour toward members of other community it has direct impact on their perception and opinion about them and results significantly in the reduction of feelings of conflict and struggle. From MPC-004 Advanced Social Psychology – IGNOU 0 Reply Share Share Share on Facebook Share on Twitter Share on LinkedIn Share on WhatsApp Leave an answerLeave an answerCancel reply Featured image Select file Browse Save my name, email, and website in this browser for the next time I comment.